Automotive

Global IT Client Rollout

Global rollout of a standardized IT client across 22 countries for ~25,000 end users, coordinating 120 international stakeholders.

Service & Vendor Consolidation Operational Excellence Program & Project Management Transition Management

At a glance

Period

October 2022 – May 2025

Effort

400 person-days; ~1 FTE throughout

Team

Aventario 1 FTE; 8-person client core team (including 1 from Aventario); up to 120 international stakeholders across more than 5 departments and 2 business units; 25,000 end users

Client profile

Global truck & bus manufacturer with 25,000+ affected end users. Headquartered in Germany.

Challenge

Roll out the NEXT-client initiative globally to 22 countries after a successful PoC and pilot. 22 countries with different local IT setups, complex dependencies across sub-projects and business units, no central information and steering platform in place.

What we did

Program and project management across all workstreams
Operational process support and coordination of sub-projects and workshops
Tracking of critical topics and cross-project dependencies
Rollout timeline planning and maintenance
Resource planning and risk analysis
Moderation of strategic and operational workshops across business units and countries
Support during planning and execution of the pilot phase
Preparation of results and insights for steering committees and strategic meetings
Set-up of a central information platform
Regular status meetings and workshops
Monitoring, reporting and overarching program governance
Coordination with up to 120 international stakeholders across more than 5 departments and 2 business units

Result

Standardized IT landscape established globally. 22-country rollout to ~25,000 end users delivered. Engagement signed off by the client sponsor.